Support & contact.
A question about TRAIND? Get in touch with our team.
Help with your account
Trainers can sign in to the trainer portal. If you are a client, your trainer provides your invitation and helps with your coaching programme.
If you cannot sign in or something is not working, email us with your account email, device type and a description of the problem. Include your app version if you know it.
Please do not send passwords, sign-in codes, payment card details or sensitive health records.
Privacy and account deletion
Read our privacy policy for how TRAIND handles personal information and how to exercise your privacy rights.
For deletion requests, follow our account deletion instructions. You can contact our team without signing in.
For questions about your training, nutrition or coaching fees, contact your trainer directly.
Who operates TRAIND?
TRAIND SOFTWARE LIMITED, New Zealand.
Company number 9463322
NZBN 9429054002654
TRAIND is software for fitness and general nutrition coaching. It does not provide clinical care or emergency support.